Return or Complaints

Satisfied customers are very important to us. Please contact us by phone or email if there are problems, incorrect deliveries:

Phone: +49 731 974 88 41
Service times: daily 9am - 4 pm
Email: info@hammer-basketball.de

If you are returning something, please let us know in advance per email or telephone and provide us with your customer number, order number and your full name. The return is free! We still ask you to contact us prior to returning your item, as we can arrange pick up from your home at a reduced price.

Please also be aware of § 9 of our General Terms & Conditions (AGB).